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Back COVID - 19 Update 31/08/2021

31 August 2021

Dear Families & Friends

Re: Change in Alert Levels

While the majority of New Zealanders are going to enjoy a little more freedom on Wednesday, for Aged Care, it does not have a material impact on our operations. We still have to do as much as we can to keep our residents and staff safe, and so we ask everyone’s patience for a little longer.
Under Level 3, which will be the status for most of New Zealand, there are some modifications, however there is still the necessary “No Visitors” mandated by the Ministry of Health which may be distressing for you and your loved ones.
To enable all we can, most of our Care Homes in Level 3 regions will be able to facilitate ‘Window Visits’ where you can make a time to at least see each other and maybe chat through the window. This visit will need to be registered with us, you will need to QR Code that you have been in the grounds, maintain all the usual precautions such as PPE, physical distancing and only one person at a time for a limited timeframe. Where it is possible, hopefully, this will give the opportunity to reunite in a small way.
Please remember to stay away from our facility completely if you, or anyone in your bubble, has any flu-like symptoms.
We, like you, hope that it is not too long before Level 2 allows us to open our doors and be part of the warm hugs of reunion.
We thank you for your understanding.

Warmest regards

Jill Darcey

Head Office
Ultimate Care Group