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Back Further COVID-19 (Corona Virus) Update

18 March 2020

Dear Resident Families and Friends,

Post the NZ government’s announcement yesterday we want to update you with the practical steps we have taken at Ultimate Care Group.

Protective Access
As of today (Wednesday 18th March) we are moving to Protective Access. This means that on top of our current requirements, only family known to the Facility staff can visit.
Protective Access also restricts our residents going out unnecessarily and might even encourage a new experience with some Online Shopping.

Village Open Homes
All Village Open Homes are cancelled until further notice. By Appointment viewings may continue following the protective measures already in place.
Ongoing enjoyment

While all our sites are without infection, and New Zealand remains community-outbreak free, let’s keep our resident’s enjoying their Happy Hours, activities and gatherings just in small groups. Protective Access will help minimize the need for further restrictions.

Self-Isolation & COVID-19 Illness Leave
The COVID-19 Leave Payment as announced by NZ Government reassures everyone that our onsite staff can afford to take time to self-isolate if required.

Finally
Remember it’s all the small things done regularly that matter, such as great hand-hygiene, so keep it up. Together we can do this!

Warmest regards

Jill Darcey
OPERATIONS MANAGEMENT ULTIMATE CARE GROUP