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Every one of our staff knows that it is a privilege to care for someone during the later years of their life. Our facilities offer a caring, friendly and homely environments. Residents are treated with dignity, warmth, compassion and respect.
We promise to care by:
Our aim is to create and maintain an environment that continuously focuses action on quality improvement in care and to do this we:
Ultimate Care believes that when it comes to caring for others we will operate with integrity, honesty and transparency. This includes providing sound and clear information to residents and their families, making sure everyone involved is fully aware of what is happening. We encourage independence amongst our residents and always respect their privacy.
We stand by our values and ask residents and their families to let us know if there is anything we can improve on. Should you have any issue with the care we provide, we welcome your feedback. You can email us at firstname.lastname@example.org or get in touch via our contact form.